INTERACTIVE VOICE RESPONSE

  • @CLOUD TECHNOLOGY
  • @MISSED CALL ALERTS
  • @API/URL FORWADING
  • @TOLL FREE NUMBER

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ABOUT IVR

(Important! So Read please)

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via a keypad. In telecommunications, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be inquired about through the IVR dialogue. IVR systems can respond with pre-recorded or dynamically generated audio to further direct users on how to proceed. IVR systems deployed in the network are sized to handle large call volumes and also used for outbound calling, as IVR systems are more intelligent than many predictive dialer systems. .IVR systems can be used for mobile purchases, banking payments and services, retail orders, utilities, travel information and weather conditions. A common misconception refers to an automated attendant as an IVR. The terms are distinct and mean different things to traditional telecommunications professionals—the purpose of an IVR is to take input, process it, and return a result, whereas that of an automated attendant is to route calls. The term voice response unit (VRU) is sometimes used as well.

CLOUD TELEPHONY

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice .

TOL FREE NUMBER

A Toll free Numbers Delhi can be an improvement tool for new businessThese numbers can be used to get valuable feedbacks from your customers directly.

API/URL FORWADING

Cabality to interact with third party server.It is very important technology.

MISSED CALL ALERT

Predefined number gets disconnected after one or two rings and the caller details get captured on a web panel,which can be used for future business needs.

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